File a complaint

We take every complaint seriously

Your experience matters to us. If a service, a provider, or anything else on YOM fell short, we want to hear about it so we can put it right and keep the platform fair for everyone.

How it's handled

• Submit — fill in the form below with as much detail as you can.
• Review — our support team reviews your complaint, checks the booking, and gathers any context.
• Follow up — we get back to you with an update and the steps we're taking to resolve it.

Tell us what happened

Fill in the form below and our support team will look into it.

Prefer email? You can reach our support team directly at info@takka.pro. Complaints are reviewed by the YOM team, and responses are admin-managed once this service is live.