YOM
EN / AR Get the app
Home / Privacy Policy

Privacy Policy

Your privacy matters to us. This policy explains what we collect, how we use it, and how we keep it secure.

What We Collect

  • Account data: the name, phone number, and contact details you provide when you sign up.
  • Request details: the type of service, request description, preferred time, and any notes or photos you add.
  • Location: your location or address, used to connect you with the providers nearest you and to determine the service area.
  • Usage data: technical information about your device and the app, used to improve performance and security.

How We Use It

  • Match your request with suitable providers in your area and show you their offers.
  • Send notifications and updates related to your requests (offer received, accepted, completed, and so on).
  • Improve the quality of the platform, support you when needed, and resolve issues.
  • Keep the platform secure and prevent misuse and fraud.
YOM uses cash payment after the service is completed, so we never request or store bank card numbers or electronic payment data.

Sharing

We do not sell your data. Only the minimum necessary is shared to complete a service.

Providers see only what is needed to serve a request

Before you accept any offer, your full data is not disclosed to any provider. Once you accept a provider's offer, the provider is given only the information needed to carry out that request — such as the address, service details, and a way to contact you. Nothing more is shared, and only for the request you chose them for.

Your Choices & Rights

  • Access or edit your data from within the app at any time.
  • Request the deletion of your account and data by contacting us.
  • Control location and notification permissions from your device settings.
To request the deletion of your data or for any privacy question, email us at info@takka.pro.

Data Security

We protect your data with technical and organizational safeguards designed to prevent unauthorized access, loss, or misuse. Communication with providers stays in-app, access to your information is limited to what each task requires, and we keep your data only as long as it is needed to provide the service and meet our legal obligations.

Contact

Have a question about this policy or how your data is handled? We're here to help.

info@takka.pro